I am at a loss as to what to do with my dongle. It is totally f**king useless but you have me locked into a contract for a further 21 months. Now I am quite happy to stay with T-mobile providing I get what I pay for “mobile broadband.” I don’t want it when you want me to have it, which at the moment is very in frequent, I want it all the time or at least when ever I chose.
I live on a boat which is why I thought ‘mobile broadband’ would be good for my needs. There are times when I am out in the country where the signal is weak, this is no excuse. Currently however I am moored right in the middle of Banbury. You can check with the security company at Castle Quay at present the security camera is pointing through my window and they have video evidence that the service you are providing is crap.
Now if you would just cancel my account I will go to those nice people at 3 and see if they can provide me with a proper service