My bank wants to change the security system. Currently I have to give my ‘nickname’ when I sign then some digits from my password then my security question. Now I can chose how I want to bank online. I can sign up to an app on my i-phone or have a data card or stay as I am. This is bollocks I don’t have an i-phone so that is not an option that is open to me. I don’t want a data card so I am left with the third option, but by rejecting the first two options I am not allowed to even send my bank a message cannot make a new payment to someone who I have not paid before and a whole raft of other functions are being taken away, things that are important to personal banking. In short that is not an option I want either.
What gets me is the only time I have ever lost money from a bank account it was the bank that took it ($245) and they never gave it back. My question is who are they protecting me from?